Information Management Assistant, FSN-09

The United States Agency for International Development (USAID) Mission to Sri Lanka is seeking an individual for the position of an Information Management Assistant, at a FSN-09 level, on a 40 hour workweek, in the Executive Office.


This position is for a member of the Information Technology (IT) Section of the Executive Office of USAID/Sri Lanka. The incumbent is responsible for providing support to the USAID Local Area Network (LAN) system. This includes support to users in Mission standard Windows applications like MS Word, MS Excel, PowerPoint, Gmail, etc. He/she will be responsible for functional analysis of user operations, requirements gathering and the development of Mission databases and applications to improve user productivity. He/she will share responsibility for developing the Mission Intranet site and any other web development. He/she will work with the Mission’s Systems Manager and Mission personnel to maximize the benefit from standard Windows applications and other software packages.

He/she participates in Mission LAN/WAN operations and maintenance. The incumbent will support the Systems Manager in maintaining network security and performance which includes: firewall; anti-virus updates; Windows security updates; and other network appliances. He/she will assist with server, PC, printer and other hardware setup. He/she will take part in monitoring of various telecommunication links which include dial up, VPN, VSAT and other communication related equipment. He/she shares IT training activities with the Systems Manager on a variety of topics.

Issuing Country 
Friday, June 9, 2017 - 11:00am